Support
Get help with Prospecting Pro
Share your feedback
We're actively improving Prospecting Pro and your input shapes what gets built next. Tell us what's working well, what's frustrating, or what features you'd love to see, every message is read by the team.
Contact us
Need help? Get in touch with our support team and we'll get back to you as soon as possible.
Email: [email protected]
You can also email us any suggestions or improvments you would like to see, we will then look at adding it to the roadmap of improvments.
Frequently asked questions
How do I connect my LLM API key?
Go to the Settings tab in the main app, scroll to the LLM Configuration section, and paste your API key. Supported providers include Claude, OpenAI, and Google Gemini.
How does the scoring system work?
Each prospect is scored on Online Activity (0–10), Website Quality (0–10), and, when products/services are configured, product fit. Green means strongest fit, Amber means moderate fit, and Red means weak fit or low priority.
Can I export my prospect data?
Yes — go to the Settings tab and use the Export button to download your pipeline as an Excel file. You can also import Excel or CSV files with preview before committing changes.
What happens when my trial ends?
After 14 days, you'll be redirected to the Subscription page to choose a plan. Your data is retained and accessible as soon as you subscribe.
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